Terms of Service

Last updated: July 19, 2026
Version: 2026-07-19

These Terms of Service ("Terms") are a binding agreement between you and Bergernomics, LLC ("we," "us," or "our") governing your use of the Fixology application at fixology.app (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and located in the United States to use the Service. By using it, you represent that you meet these requirements.

2. The Service

Fixology helps homeowners understand, diagnose, and manage home maintenance and improvement projects, including by using AI to analyze photos and information you provide. We may change, suspend, or discontinue any part of the Service at any time.

3. Your account

You sign in using a one-time 6-digit code sent to your email. You are responsible for keeping access to your email account secure and for activity that occurs under your account. Notify us promptly at support@fixology.app if you believe your account has been accessed without authorization.

4. Your content

You retain ownership of the photos, text, and other content you submit ("Your Content"). You grant us a limited, non-exclusive license to host, store, process, display, and transmit Your Content solely to operate and provide the Service — including sending it to our AI provider to generate analysis, and sharing it with other members of your household or with anyone you choose to share a link with. You are responsible for Your Content and represent that you have the right to submit it.

5. Household and shared links

The Service lets you share home information with members of a household and create links that let others (such as contractors) view specific content. You are responsible for who you invite to a household and who you send links to. Anyone with a shared link may be able to view the shared content, including photos, without logging in. Shared links remain active until you revoke them and do not expire automatically; you can revoke a link at any time in the app.

6. Subscriptions and billing

Some features of the Service require a paid subscription. Current pricing is $4.95 per month or $49 per year, shown to you before you subscribe. Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled, and your payment method is charged for each renewal.

Payments are processed by our payment provider, Stripe; by subscribing, you also agree to Stripe's terms, and you authorize us and Stripe to charge your payment method for the plan you choose and its renewals. You can cancel at any time through the subscription management portal (linked on the Household screen). Cancellation takes effect at the end of the current billing period — you keep access until then, and you are not charged again after that. Except where required by law, payments are non-refundable, including for partial periods.

A subscription applies to a household, so any member of a subscribed household can use the paid features. If a subscription is cancelled or lapses, paid features are locked, but your data is retained and becomes available again if the household resubscribes. We may change subscription pricing or the features included in a plan on a going-forward basis; we will give notice of material changes as described in Section 13.

7. Acceptable use

You agree not to: use the Service for any unlawful purpose; upload content you do not have the right to share or that infringes others' rights; attempt to access other users' data; interfere with or disrupt the Service; or use the Service to harass or harm others.

8. AI output is informational only — not professional advice

This section is important. Please read it carefully.

The Service uses artificial intelligence to identify items and suggest possible issues, causes, and next steps. This output is provided for general informational and organizational purposes only. It is generated by automated systems and may be incomplete, inaccurate, or wrong.

The Service is not a substitute for professional inspection, diagnosis, or advice. It does not provide engineering, electrical, plumbing, structural, environmental, legal, financial, or other professional advice, and using it does not create any professional relationship.

Before performing or relying on any repair, maintenance, or improvement work — especially anything involving electrical systems, gas, plumbing, structural elements, roofing, heights, mold, asbestos, or other hazardous conditions — you should consult a qualified, licensed professional. Do not rely on the Service for any decision affecting health or safety. You are solely responsible for any actions you take based on the Service, and you assume all associated risks.

9. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any AI output will be accurate or reliable.

10. Limitation of liability

To the fullest extent permitted by law, Bergernomics, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, property damage, or personal injury, arising out of or relating to your use of the Service — including any reliance on AI output. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the 12 months before the claim, or US $100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Bergernomics, LLC from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, your sharing of content or links, or your violation of these Terms.

12. Termination

You may stop using the Service and delete your account at any time — either yourself in the app (on the Household screen) or by requesting it; we will erase your account and its associated data, including stored photos, subject to data that may be retained for other members of a shared household. If you delete your account while you hold a subscription, we cancel that subscription so you are not charged again (a household you share with others keeps its data, and a remaining member may resubscribe). We may suspend or terminate your access if you violate these Terms or to protect the Service or other users. Sections that by their nature should survive termination (including 4, 6, 8–11) will survive.

13. Changes to these Terms

We may update these Terms as the Service evolves. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Continued use after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in North Carolina, and you consent to their jurisdiction.

15. Contact

Questions about these Terms: support@fixology.app
Bergernomics, LLC — North Carolina, USA